Support
At Voice2Net, we are dedicated to providing exceptional support to all our customers.
As a local business, we understand the unique needs of our community, and whether you are a business or residential client, our team is always nearby to offer hands-on help with any issues or questions.
We’re here when you need us, with the personal service you can count on.

For immediate assistance, email us at support@voice2net.ca and our team will respond within the same day.
Call us locally at 613-713-1555 or toll-free at 1-877-454-0761 for support.
Mon to Fri: 7:00AM–7:00PM
Sat: 8:00AM–3:00PM
After hours? Leave us a message, and we’ll contact you within the hour.
Support Request
FAQ
Check our Frequently Asked Questions section to find answers to common inquiries about VoIP, equipment, and more.
What is VoIP and how does it work?
Can I keep my existing phone number when switching to Voice2Net?
What are the benefits of using VoIP for my business?
Is VoIP secure?
What equipment do I need to set up a VoIP phone system?
How does Voice2Net ensure call quality over VoIP?
What services does Voice2Net offer for home users?
Does Voice2Net provide internet services?
I need to replace my existing phone system, but have to keep my current phone lines. Can you help?
Voice2Net provides a state of the art telephone system to meet your needs today and prepare you for the future. As technology improves, you will not have to replace Voice2Net’s Business phone systems.
Is VoIP Complicated to use?
Voice2Net provides you full support when we introduce telecoms to businesses so that you’re confident with your new system. We provide training, number porting, provisioning, and assistance. This will give you complete peace of mind.
Is VoIP expensive?
I’ve heard that the sound quality is really unreliable. Is that true?
In other words, the better your business internet connection, the higher quality your VoIP telephone system is going to be.
Current internet and 4G connections represent a huge leap in technological progress – it’s a case of ensuring you have the bandwidth to support your network.
I don’t run a large business – is VoIP right for me?
You don’t have to be a large corporation to benefit. It is a truly versatile communications solution. Small Businesses and startups can benefit because it’s so easy to set-up and use, and you can add new phones as your business grows. Plus you can benefit from various business features that come with the system, adding to the professionalism of your company.
Contact Voice2Net today and see what we can do for you.