Frequently Asked Questions

VoIP is short for Voice over Internet Protocol. 

 A VoIP (Voice over Internet Protocol) System enables users to make calls using their internet connection instead of a traditional telephone line. 

Yes. We simply port or move, your existing phone number from your old provider into our system.

If you need to replace your existing business phone system but need to keep your current telephone lines?  

Voice2Net provides a state of the art telephone system to meet your needs today and prepare you for the future. As technology improves, you will not have to replace Voice2Net's Business phone systems. 

VoIP uses your network to make calls, so as long as your internet is secure, then your phone network will be too.
Still concerned? We can also install a second network strictly for your businesses phone system.

All of our systems include dynamic call handling, pre-recorded messages, and seamless transfers at the touch of a button. Our hosted services completely erase the barriers of traditional analog phone systems.

You can engage in video calls with any compatible device, incorporate other communication services like instant messaging, teleconferencing, receive voicemail and faxes via email, and much more. 

Although feature-rich and completely modern, VoIP telephones function much the same way as an old fashioned handset. You can configure the phone with the same keypresses to pick up, and transfer calls.

Voice2Net provides you full support when we introduce telecoms to businesses so that you’re confident with your new system. We provide training, number porting, provisioning, and assistance. This will give you complete peace of mind.

Besides the cost savings, setting up and maintaining a VoIP system is a much simpler job than with traditional telephone systems. This is because there is so little on-site equipment compared to traditional ISDN networks. Only pay for the users you need.

The expense of these systems is a very common myth. In fact, you’ll save money. Enjoy lower international calling rates, free calling features, as well as lower monthly service costs. The feature-rich element of VoIP systems means that you can get rid of single-use devices and enjoy voice, video, fax, voicemail and more in one device. 

A persistent myth surrounding VoIP is that because it relies on internet connections, the voice quality will suffer. This myth has really stuck around from the very early days of VoIP when networks were slower and less sophisticated. Internet Services have come on a long way, but as with many things in business and in life, you get what you pay for.

In other words, the better your business internet connection, the higher quality your VoIP telephone system is going to be.

Current internet and 4G connections represent a huge leap in technological progress – it’s a case of ensuring you have the bandwidth to support your network.

You don’t have to be a large corporation to benefit. It is a truly versatile communications solution. Small Businesses and startups can benefit because it’s so easy to set-up and use, and you can add new phones as your business grows. Plus you can benefit from various business features that come with the system, adding to the professionalism of your company.

Contact Voice2Net today and see what we can do for you.